FAQs

What types of products does Rehman Dairies offer?

Rehman Dairies specialties in a variety of wholesome and nutritious food products, with a particular focus on our Cheese products. Our offerings are designed to provide delicious, guilt-free options that enhance your meals while promoting a healthy lifestyle.

How can I place an order?

Orders can be placed through our website, which is available 24/7. Additionally, you can reach us via Facebook Messenger and Instagram Direct Message during specified hours. For direct assistance, you may also contact us via phone.

What is the estimated shipping time for my order?

We strive to process and ship all orders within 1-2 business days. However, shipping times may vary based on your location. Detailed shipping rates and estimated delivery times will be provided at checkout.

How can I pay?

We accept the following methods:
a. Cash on Delivery 
b. Online bank transfer
c. JazzCash / EasyPaisa

What should I do if my order is damaged or incorrect?

Upon receiving your order, please inspect it immediately. If you find that the item is damaged or incorrect, contact us right away. We will evaluate the issue and facilitate an exchange at no additional shipping cost.

Are refunds available for food items?

As we provide food items, we do not entertain refunds. However, if you receive an incorrect item or one that is damaged, we will assist you with an exchange.

What are the contact hours for customer service?

You can reach us via phone from 9 am to 12 am. For inquiries through Facebook Messenger and Instagram Direct Message, our operating hours are from 11 am to 11 pm. Our website is available for orders 24/7.

Can I pick up my order in person?

Yes, you can pick up your order in person during our office hours, which are from 10 am to 7:30 pm. Please ensure to place your order in advance for a smooth pickup experience.

What happens if I place an order after business hours?

Orders placed after 12 am will be processed as the next day's orders. Additionally, orders placed on Saturday will be delivered on Monday.

What is the difference between Burger Cheese Slices & Cheddar Slices?

Burger slices have a sharp cheddar taste and an orangish yellow color that are mostly used for burgers. Cheddar Slices can be used in any dish you require.

Why should I choose Rehman Dairies?

We provide the best ever taste in affordable prices.